Safe wireless internet (Wi-Fi) in The Hague
If you are visiting a public municipal building, you can use publicroam. This is free Wi-Fi in the public space for everyone. Publicroam guarantees a secure connection and protects your data against cybercriminals.
Publicroam locations
You have access to publicroam at the following locations of the Municipality of The Hague:
- city district offices
- city farms
- libraries
- Centres for Children and Families (CJG)
- sports halls
- swimming pools
- Haagse Markt
Look at the Begin external link: other publicroam locations(External link), end external link..
Sign in and connect
Step 1: register
First sign in with your mobile telephone. You can do this in 2 ways:
- download the publicroam app via the App Store or Google Play
- send a text message (SMS) with ‘publicroam’ to +31 970 10 260 261
Step 2: connect
You can connect to publicroam in 2 ways.
If you are using the publicroam app, your telephone or tablet will connect to a publicroam Wi-Fi network automatically.
Do you have an iPhone, iPad, Macbook or Windows laptop?
- Go to the Wi-Fi settings and select ‘publicroam’
- Log in with your username and password (see text message)
- Check your details and accept the certificate
- Click on connect
Do you have an Android telephone or a Chromebook laptop?
- Go to the Wi-Fi settings and select ‘publicroam’
- Fill in:
- EAP method: PEAP
- Verification phase 2: MSCHAPv2
- CA-certificate: Do not validate / Not specified
- Identity: username (see text message)
- Password: password (see text message)
- Anonymous identity: leave empty
- Click on connect
Support
Do you need help? Look at the Begin external link: support page(External link), end external link. on the website of publicroam or read the Begin external link: frequently asked questions (FAQ)(External link), end external link.. You can also send an email to Begin link: support@publicroam.nl, end link. or call tel. (030) 307 44 99.
Rules and privacy
Read the Begin external link: terms of use(External link), end external link. to see what the rules are when using publicroam. The Begin external link: privacy statement(External link), end external link. of publicroam explains:
- which personal data will be processed
- what will happen with your data
- how your data will be protected
- what your rights are
Wi-Fi for students(eduroam)
Students will get access from their educational institute to the free and secure eduroam network. Look at all Begin external link: participating locations(External link), end external link..
Wi-Fi for government employees (govroam)
Government employees can use the free and secure govroam network in government buildings. These include buildings used by the municipality, Government of the Netherlands, the province of South Holland and the water board. This makes it easier to work together and to work remotely. Begin external link: Look at all participating locations(External link), end external link..