Report pests and vermin

When can I report a problem to the municipality?

You can only make a report to the municipality if you are bothered by pests and vermin in the public space. For example, on the street or in a park.

When is it not possible to make a report to the municipality?

You cannot make a report to the municipality about pests and vermin in your own home or garden. An exception will be made only for rats. Nuisance caused by rats in the inner garden of your housing association can be reported to the municipality.

You can do the following:

• Are you renting your home from a housing association? Then report the problem to the housing association. Rats in an inner garden of the housing association can be reported to the municipality.
• Do you own your home or are you renting your home from a private landlord? Then contact a pest control service listed on the website of the Begin external link: Nederlandse Vereniging Plaagdiermanagement Bedrijven(External link), end external link..

Which insects and animals can be reported on this page?

• rats (ratten)
• oak processionary caterpillars (eikenprocessierupsen)
• brown-tail moth caterpillars (bastaardsatijnrupsen)
• wasps (wespen)
• wild bees (report this under ‘wasps’)

Which insects and animals cannot be reported on this page?

• cockroaches
• moles
• mice

Do you have a problem with cockroaches? Go to the page Begin link: Kakkerlakkenoverlast melden, end link. (in Dutch).

You:

• are experiencing a problem with wasps, wild bees, rats, brown-tail moth caterpillars or oak processionary caterpillars in the public space
• have seen 1 or more rats in the inner garden of the housing association.

Report a problem with wasps or rats

If you are experiencing a problem with wasps, wild bees or rats, use the form below.

Report a problem with caterpillars

Have you spotted a brown-tail moth caterpillar or oak processionary caterpillar? Then use the form below.

Free.

The municipality will follow up on the report normally within 3 working days.

Rat problem

It can sometimes take a few weeks before the municipality takes action to prevent and get rid of rats. This is because the municipality has to abide by certain rules and regulations.

How it works

• The municipality will always start an investigation when it receives a report of a new spot with rats.
  
  The municipality will examine the measures needed in your neighbourhood to combat the rat problem. For example, it will tidy up planting areas or clean the surroundings.
  
  If the situation does not improve sufficiently, the municipality will take rodent control measures (pest management).

Contact

Would you like more information about rat nuisance in your area after you have reported the problem? Begin link: Contact the municipality, end link. .

• It is important to report a problem with rats. Even if you have seen only 1 rat. A single rat does not necessarily mean there is a problem. But it could be a sign that there is a larger group of rats in the neighbourhood. For example, due to a problem with litter.
  
  Are you having a problem with cockroaches? Go to the page Begin link: Kakkerlakkenoverlast melden, end link. (in Dutch).

• Begin link: Report lost or injured animals, end link.