Ask for advice from the Fair Rent Team

Are you paying an unfairly high rent or service charges? Or is your landlord not maintaining your rental property (well)? Ask for advice from the Fair Rent Team (Huurteam). Make an appointment to do this.

Are you having problems with your landlord? You can call in the Begin external link: Huurcommissie(External link), end external link. (Fair Rent Commission) or first ask for advice from the municipality’s Fair Rent Team.

  • The Fair Rent Team helps tenants:
    • by checking on a fair rental price
      The Fair Rent Team checks whether the rental price is in line with the rules. It uses a point system for this. It then calculates what the maximum rental price should be. If the rent is too high, the Fair Rent Team can help with procedures involving the Huurcommissie (Fair Rent Commission).
    • in procedures involving poor maintenance
      Does the home or room have overdue maintenance? The Fair Rent Team can come see whether the tenant is entitled to a temporary rental decrease.
  • Have you just moved? Then you can consult the Fair Rent Team for an assessment within the first 6 months. It does not matter how much rent you are paying. The assessment will determine whether your rent is reasonable.
  • Have you been renting for longer than 6 months and is your basic rent lower than € 879.66 (in 2024) or € 900.07 (in 2025)? The Fair Rent Team can still help.

The period for an assessment is different for a temporary rental contract. It depends on the rental contract. You can inquire with the Fair Rent Team.

  • You are registered in The Hague.
  • You are renting a home or a room from a private landlord.

You can contact the Fair Rent Team for an appointment or for information.

Online

By telephone

Contact the Begin link: SZW customer service, end link. .

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