Make an appointment at the municipality
On this page you can read how to make an appointment with the municipality. For example, to report the birth of a child.
In order to serve The Hague’s more than 500,000 inhabitants well, the municipality is working by appointment. The municipality can then reserve time for you and you can be certain that you will be served quickly and well.
The municipality urgently asks you to:
- Arrive on time for the appointment.
- Take all of the documents you need to your appointment. These documents are listed on the page of the product you are requesting.
- Are you unexpectedly not able to come? Cancel your appointment as quickly as possible.
For most of the municipality’s products you can make your appointment yourself online. To do this go to the Begin link: product which you need, end link. . Click on the appointment button on the page of this product (for example: Register a birth). You will automatically get the Begin link: appointment page, end link. (currently only available in Dutch) for this specific product.
Are you unable to make an appointment online for your product? Call the municipality on tel. 14070.
Are you unable to make an appointment on time through the website? Then you can phone tel. 14070. The municipality is sometimes able to get you an earlier appointment. This is possible in the following cases:
- If products are required to be registered within a legal deadline (for example, registering a birth).
- If your application has financial, legal or social consequences. For example, consequences for your income, a fine or consequences for the identification requirement to receive care.
- If you need to make an appointment urgently. If you are not able to make the application yourself and the people around you are unable to help you.
You do not have to make an appointment to pick up your new Dutch passport, identity card or driving licence. You can collect your document by showing your pick-up receipt and valid form of identification at the city office where you applied for it. To collect your document print a ticket from the ticket machine at the city office. The ticket will state the number of the counter where you can collect your document.
Would you like to cancel your appointment? You can do this using the link in the confirmation email you received when you made the appointment. Would you like to reschedule the appointment? Then you can Begin link: contact the municipality, end link. .
You can pay in cash or use a bank card at City Hall Spui. You can only use a bank card at the Leyweg City Office. Unfortunately it is not possible to pay with a credit card. You can only make a cash payment with banknotes of € 100 or below. (Banknotes of € 200 and € 500 will not be accepted for safety reasons).
Also see: City district offices: opening hours and locations
- Begin link: Apply for a driving licence for the first time, end link.
- Begin link: Renew driving licence, end link.
- Begin link: Stolen or lost passport, driving licence or identity card, end link.
- Begin link: Add extra driving licence categories, end link.
- Begin link: Renew driving licence if it’s damaged or unreadable, end link.
- Begin link: Renew driving licence without fixed address or place of residence, end link.
- Begin link: Exchange a driving licence from EU/EEA or Switzerland, end link.
- Begin link: Exchange a driving licence from outside EU/EEA or Switzerland, end link.
- Begin link: Exchange a driving licence from Caribbean Netherlands, end link.
- Begin link: Apply for a Dutch passport for an adult, end link.
- Begin link: Apply for a Dutch passport for a child, end link.
- Begin link: Apply for a Dutch identity card for an adult, end link.
- Begin link: Apply for a Dutch identity card for a child, end link.
- Begin link: Lost or stolen passport or identity card, end link.
- Begin link: Apply for a second Dutch passport, end link.
- Begin link: Apply for a refugee passport, end link.
- Begin link: Apply for an alien’s passport, end link.
- Begin link: Apply for a passport and identity card for Dutch citizens abroad, end link.
- Begin link: Apply for a passport and identity card for Dutch citizens without a fixed domicile, end link.
- Begin link: Report a birth, end link.
- Begin link: Acknowledgement of child after the birth, end link.
- Begin link: Acknowledgement of child before the birth, end link.
- Begin link: Choose a surname for your child, end link.
- Begin link: Register children adopted in the Netherlands, end link.
- Begin link: Register children adopted from abroad, end link.
- Begin link: Register a stillborn child in the BRP, end link.
- Begin link: Request a Certificate of Conduct (VOG), end link.
- Begin link: Register foreign documents in the BRP, end link.
- Begin link: Request legalisation of signature, end link.
- Begin link: Request attestation de vita extract (proof of life), end link.
- Begin link: Apply for a DigiD if you live abroad, end link.
- Begin link: Request a mailing address, end link.
- Begin link: Change address or personal data in Non-residents Records Database (RNI), end link.
- Begin link: Become a Dutch citizen, end link.
- Begin link: 1st BRP registration for Dutch citizens coming from abroad (you do not have a BSN), end link.
- Begin link: 1st BRP registration for EU/EEA and Swiss citizens coming from abroad (you do not have a BSN), end link.
- Begin link: Register again in the BRP (you already have a BSN), end link.
- Begin link: 1st BRP registration when coming from abroad with residence permit (you do not have a BSN), end link.
- Begin link: BSN and registration as a non-resident of the Netherlands (RNI), end link.
- Begin link: Renounce Dutch citizenship, end link.